What We Collect
As set forth in more detail below, Vizsafe, Inc. (“Vizsafe”, “We” or “Vizsafe.com”) collects personal information that you provide when using the Vizsafe.com web sites and Geoaware® mobile apps (“Site” or "App"). This information may include your first and last name, email address and a password when you create your Site account. You can browse this Site without creating an account, but you will need to create an account when you use or access the Site services. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity. The Vizsafe App requires background location permission for incident reporting and mapping. The Vizsafe App uses the phone's GPS to determine report locations when the app is open or running in the background.
My Account Information
We collect personal information from customers who wish to use any of the Vizsafe services. Also be aware that these services can accept photos and video feeds from your camera with your permission.
Cookies and Other Computer Information
We also collect certain technical information from your computer each time you request a page during a visit to the Site. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.
How We Use Your Personal Information
Information we collect on the Site may be used to enhance your experience in the following ways:
Register you as a member of the Site
Respond to your customer-service inquiries or requests
Provide location information related to incident reports or surveys that you voluntarily post using the App
When and With Whom We Share Your Personal Information
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers’ experience; and enabling access to our partners’ web sites.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How We Protect Your Personal Information
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.
The Site has also obtained a digital certificate from a leading provider of Internet trust services. When you enter a secure portion of this Site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a Site web server, not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when you created an account at the Site (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Vizsafe will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account.
What You Receive From Us
The only email messages you will receive from Vizsafe when you elect not to receive marketing emails will be to respond to your Customer Service inquiries and to answer any other questions you may have about our site. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product fixes, patches or upgrades. We realize that doing business at Vizsafe or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy.
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site. If you have any questions about this privacy statement, the practices of this Site, or your dealings with Vizsafe or the Site, you can contact our support staff at: firstname.lastname@example.org
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